How Can We Help?
Questions about an order, shipping, a product, or one of our wellness courses? Contact Natural Care Healing and we will respond as soon as possible.
Order & Shipping Support
Ask about order status, shipping, damaged items, or an incorrect shipment. Please include your order number in the message when available.
Product Questions
Contact us about product availability, ingredients, directions supplied with a product, or general store information. We cannot diagnose conditions or provide individualized medical advice through this form.
Courses & General Inquiries
Need help with course information or have another question about Natural Care Healing? Send us a message below.
Send Us a Message
Use the form for store-related questions. In the message, please state whether your inquiry concerns an order, product, course, or another topic.
Before You Submit
- Do not include payment card numbers, passwords, or account credentials.
- Do not send diagnoses, medical records, insurance information, or other sensitive health information.
- This form is for store support and does not provide medical advice or confirm a clinic appointment.
Looking for Acupuncture Care?
Natural Care Healing is the online store. For acupuncture appointments, clinical services, directions, or clinic questions, please contact Bill Jiao Acupuncture PLLC through its clinic website.
Visit Dr. Jiao’s Team in Flushing
Natural Care Healing is the online store, while Bill Jiao Acupuncture PLLC provides acupuncture and clinical care. Both are operated by Dr. Jiao’s team and share the same address, with each website serving a different purpose.
Natural Care Healing
142-19 38th Avenue, Ground Floor
Flushing, NY 11354
For store-related visits, please contact us before arriving. Acupuncture appointments and clinical services are provided separately by Bill Jiao Acupuncture PLLC.

